Shipping policy

 


Shipping Information for UK Orders

For all orders within the UK, we are pleased to offer complimentary delivery via Royal Mail Special Delivery, ensuring a guaranteed next-day arrival.  Here are the details of our shipping process:

1) Dispatch Time: We aim to dispatch orders within 1-3 working days after the receipt of cleared payment.  Our commitment is to get your chosen timepiece / Jewellery on its way to you promptly.

2) Delivery Service: Enjoy the peace of mind with Royal Mail Special Delivery, assuring next-day delivery for all UK orders.  This service is designed for speed and reliability to bring your Hallam & Sons purchase to your doorstep swiftly.

3) Insurance and Tracking: Your order is fully insured throughout the entire delivery process.  For your convenience, a tracking number will be provided, allowing you to monitor the exact location of your parcel at all times.

4) Signature Requirement: To ensure the secure delivery of your treasured timepiece or item of Jewellery, a signature will be required upon receiving the parcel.  This guarantees that your order reaches you safely.


Shipping Information for International Orders

For our valued customers outside of the UK, we extend our commitment to reliable and secure international delivery.  Here are the details for shipping your Hallam & Sons order internationally:

1) Shipping Carrier: All international parcels will be dispatched via DHL, trusted and efficient global shipping providers known for their timely and secure deliveries.

2) Insurance: To safeguard your purchase, all international shipments are insured through our third-party insurer.  This provides an added layer of protection throughout the shipping process.

3) Personalised Quote: Contact us directly at contact@hallamandsons.com for a personalised shipping quote based on your location and order specifics.  We strive to provide accurate and competitive quotes to ensure a smooth international shipping experience. 

4) Import Fees and Taxes: Please note that buyers opting for international shipping are responsible for any applicable import fees and taxes in their chosen country of entry.  We recommend checking with local authorities to understand these potential charges.